Last year, it was reported that owners of 2010 through 2015 model year Cadillac SRX crossovers would be receive reimbursement for repairs addressing the faulty headlight issue, following a class action lawsuit filed in 2017. Sounds like it wouldnt matter, they would replace it with the same defective parts for $1600, Sandy
Pricing for Common 2016 Cadillac SRX Repairs & Services. R. Dietrich Stewart
Anybody having issues with theirs. Has anyone been able to get GM to pay or reimburse for repair or replacement?
Last year, it was reported that owners of 2010 through 2015 model year Cadillac SRX crossovers would be receive reimbursement for repairs addressing the faulty headlight issue, following a class action lawsuit filed in 2017.
Stabilitrack, ABS, and BRAKE warning lights are on all the time and these options are not functioning.
I was almost involved in a head on collision because I crossed left of center as I could not see road lines. Don't panic. December 22, 2020, 1:07 pm. A message to check the pressure in a specific tire displays in the Driver Information Center (DIC). I cannot drive the vehicle at night. Fremont charges $3,403.04 plus tax to replace, so they would have charged me over $1,800 to perform the service. Not being aware of the headlight problem that the SRX model apparently has, I took my car to the Cadillac dealership yesterday for help. A sensor that is not detectable by the scanner is most likely defective and should be replaced with a new one.
The TPMS warning light illuminates in Cadillac SRX when air pressure is low in one or more of the tires, battery has depleted in a pressure sensor, TPMS receiver module has malfunctioned, or a pressure sensor has been damaged. Went to autozone and purchase the bulbs and replaced them my self. Place the vehicle power mode in ON/RUN/START. August 5, 2020, 10:03 am, I purchased a 2016 SRX in May. You may feel or hear the system working, but this is normal. James
Bill
So it is recommended to reinflate the tires to the correct pressure as soon as possible. November 17, 2020, 10:45 pm. December 22, 2020, 12:57 pm. Signed, very unhappy in NC, Lee Fox
Third, the customer shouldnt have to resort to aftermarket solutions on vehicles for such a necessary part of the vehicle as the headlamps. We tried a new harness, still nothing. Has anyone tried this and was it successful? This is defined as the tire pressure after the vehicle has not been driven for at least three hours, or driven less than 1 mile (1.6 km) after a three-hour period. TPMS warning light When the ABS light comes on due to an underinflated tire, the low tire pressure warning light may also illuminate in vehicles equipped with TPMS (Tire Pressure Monitoring System). I empathize with you. December 5, 2020, 11:54 pm. I notice my headlights going dim and was planning to take the car in to find out what was wrong, then I received the letter telling me their was a problem with the headlights. } I had my headlamps replaced in March for $1900. Anytime you get a yellow warning light it means that it is disabled and it needs to go in for service soon. I have a 2012 Cadillac SRX that 4 years into it I started having problems with low vision at night. The spare tire does not have a TPMS sensor. I cannot see a thing at night.
The tires on your SRX can get around 50 degrees hotter than the outside temperature when youre driving, which increases the tire pressure by about 4 psi this is normal and there should be no adjustment for this increased pressure. The TCS/StabiliTrak warning light will ash when the traction control system is limiting wheel spin.
Has anyone received their reimbursement that was to be mailed August 1? May 13, 2022, 12:33 pm. I have proof that Sandra and her supervisor Christine at [emailprotected] worked with a specific dealership in Maryland to give a new CUE system for only 90% of the costs or about $150. LED Car Door Logo Lights Projector 3D Ghost Shadow Lights for Cadillac SRX XTS ATS XT4 XT5 XT6 Dual Plug Puddle Lights for Caddy Welcome Courtesy Lights Auto Accesories 4 Pack. Check the official manual: View Owner's Manual Manufacturer: Cadillac Model: SRX
The class action suit is separate from another class action suit concerning the SRX headlights filed in Detroit in 2019. I am very upset that GM/Cadillac are aware of this problem and are not addressing for all their customers. That means that some of these vehicles are still relatively new. Reading all these other comments is leaving me pissed.
Even if there are no warning lights coming on there are several computers in your vehicle that can set off fault codes without turning on any warnings.
The letter limits reimbursement to $1,600 for 2 headlamps.
After about 15 minutes, reconnect the battery in reverse order: positive cable first, then negative cable. I would never have purchased the SRX.
for part and $180. HD
http://www.cadillacforums.com/forum2-2008-cts-owners-navigation-manuals-pdf.html, Informal Lounge, Introductions, General Discussion, FWD DeVille 1985-2005, Fleetwood, and 60 Special. December 28, 2021, 10:19 pm. Ideally, you will take the vehicle to a Cadillac SRX .
It costs a whole lot of money to attract a luxury car customer, and GM has no problem pissing of the same customer and losing him/her.
November 29, 2020, 12:02 am. So its not a lazy thing ,Donk !
November 11, 2021, 7:10 pm. I purchased a bumper to bumper warranty but I am being told by my dealer that it does not cover headlights or the housing. I am getting comments from my friends on how horrible the headlights on my 2015 SRX. November 8, 2021, 6:47 pm. Your email address will not be published. Monique, did you get a letter offering a reimbursement for the cost of a new headlight lamp? December 7, 2020, 2:25 pm.
Alan
I have no low beam to drive at night.
Bottom line: there is this notion called the right way of doing business, and another called the wrong way. The problem stems from allegedly faulty weather seals around the headlight that could prematurely erode, allowing moisture to enter the headlight casing and resulting in the headlight bulb to either dim, or burn out completely. It took them until early February to reimburse our $1150 cost of replacing both lamps. Catbert
June 21, 2020, 11:26 pm. December 16, 2021, 11:56 pm.
Purchased a 2011 SRX in 2020 with only 63,000 miles. However, the class action lawsuits claim the fix doesnt stop moisture from reentering the casing, causing the dimming issue to return. thanks. Sandy, Dont take it personally. The TPMS can warn about a low tire pressure condition but it does not replace normal tire maintenance. Forward Collision Alert, (UFL) Lane Departure Warning, Safety Alert Seat and (TQ5) IntelliBeam headlamps; DRIVER AWARENESS PACKAGE includes (UEU) Forward Collision Alert, (UFL) Lane Departure Warning, Safety Alert Seat and . The nav does not move from the location where you start the car, but the map will spin/rotate with the direction you are traveling. December 23, 2020, 2:55 pm.
November 18, 2021, 10:51 am. The TIRE LEARNING ACTIVE message on the DIC display screen goes off. February 22, 2021, 9:25 pm. I tell them it is GM issue and GM wont fix the problem. My 2015 SRX was fine last year when the headlight recall letter came out. This is my fourth Cadillac.
888-305-1605, Anita Henschel
Arnold Lindsay
Feel free to call our Service Department to help you with anything that can make your Cadillac driving experience the best! A year later they said there was nothing they could do and referred me to a shop to have the bulbs changed.
I filled out all of this paperwork and now they tell me they will not reimburse the aftermarket headlights and wont reimburse the receipt I sent them. One saves you money in the short term but costs you the customer for life. Lenora
Raymond thats such an a$$ backwards way of thinking, that I dont even know where to start. Thanks for teaching me a valuable lesson. Luther Winkle
Cadillac XT5 Discount Offers $2,250 Toward Lease In April 2023, Cadillac China Sales Fell 31 Percent In Q1 2023. Hybrid Service Warning.
Has anyone received any reimbursement???? For example, MaxiTPMS TS408 is commonly used for diagnosing and programming tire pressure sensors.
Stay in your lane with your Equinox.
Here are the different problems that the ABS warning light on your Cadillac SRX can show: It could be a simple short circuit, a damaged wiring harness, a faulty relay or fuse. Phil
sharon hatton
Sheila Morrison
Proceed to the passenger side rear tire, and repeat Step 7. I asked for a confirmation number for this and she said there was no number. On my 2010 Cadillac SRX, changed bulbs headlight stop working. Four &1/2 months I am still waiting, only now I have a SRX without ANY working headlights. Without the led bulb I would not be able to see at night.
I highly recommend looking into this.
After holding line for 15 minutes, the barely-English-speaking-lady looked up my claim number and said it would be mailed out the first week in February. 21. seal on headlight lets moisture in and lights go out in the 2011 SRX. Here is a link to the Owners Manual (in English): May 18 Lyriq order: RWD, Satin Steel Metallic/Sky Cool Gray, 22" Wheels. I just wanted everyone to know that they fulfilled this promise. Im getting the run around. No more GM
Has anyone received a settlement check from Cadillac/GM for reimbursement of headlight replacement yet? They lasted less then a year. Sheehy e-VIP Club. Suddenly, all of the interior lights go off, then everything comes back on with the gauge needles illuminating only with the warning lights doing its normal "start up" sweep. Cadillac check engine light can turn on for various reasons, including something as simple as a loose gas cap. We received our reimbursement on Feb. 8 for the full amount.
Im 74 years old and cant do this myself let alone afford $4,000 for this repair.
You may know these as dashboard symbols or warning symbols but they all do the same thing inform the driver about the health of the car. Cadillac Society has received a number of emails and letters about this issue from concerned customers detailing the problems theyve encountered with their Cadillac SRX headlights. The Fora platform includes forum software by XenForo. I will never buy another cadillac due to the un careing of them not taking care of their faulty headlights ! Though cool SRX is few, this issue is famous in Japan as well. December 30, 2021, 4:02 pm. It can be a steering wheel position sensor or yaw sensor. My question is why were 2010 models covered for 10 years while 2015 models only covered for 5? Your call. There is no reset button like the one you see in vehicles with indirect TPMS system which uses ABS sensors to detect low tire pressure.If the low tire pressure light does not turn off automatically after reinflating the tires in your SRX, increase the tire pressure by 5 psi on top of the factory recommended value, and drive your vehicle for at least 10 miles (16 km).
Still others say they had the headlights replaced for thousands of dollars without reimbursement. I dont know who choose the engine for the 2012 Cadillac SRX.
See TPMS Sensor Matching Process in the user guide below for the reset procedure.
Its sad to be used by what formerly was an upstanding company. Hello. . Please let me know if anyone has seen a check! Due the how complexly on star is integrated into GM vehicles, it can and will cause issues that will lead most in the wrong direction. It is so dangerous mine is a 2014 srx Cadillac, Helen Van Hecke
I went to Fremont Cadillac to get my headlamps replaced and heres the ripoff.
It has made a HUGE difference in driving after dark. I would like information on my claim. March 11, 2020, 10:58 am.
Raymond Ramirez
Low beam almost non existing since 2020 he works for Sewell in Dallas he bought replacement lights on line for 400 each no warranty less than year one is out. The TPMS will not function properly if one or more of the TPMS sensors are missing or inoperable.
}); Very dangerous!. Wayne Belton
No more GM
Why Genuine . Waiting for part to arrive at the dealer. EACH cost over $1600 and that doesnt include labor. Find insurance savings (100% Free) OVERVIEW. The horn sounds two times to indicate the sensor identification code has been matched to the driver side rear tire, and the TPMS sensor matching process is no longer active. New HID fixtures are scarce and much more expensive than the halogen fixtures. I have a 2015 SRX and had lights replaced in July, turned all the paperwork in and have yet to get a check. For the sake of this article, let's assume that you need to have a professional fix the Malfunctioning Indicator Lamp. I HAD to go this route because Cadillac would not do anything even after I reported it. Wasnt until it went all the way out could they see there was a problem, Baileyc
March 11, 2020, 3:50 pm. My 2013 Cadillac SRX AWD with 52,000 miles Yesterday I started getting Service Stabilitytrack and Reduced engine power warning on the dashboard display. Usually this means that the car is re. There is no need to reinitialize the TPMS system in order to reset the warning light.
Inside the car, I can hardly see if the headlight is on. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. http://www.cadillacforums.com/forumation-forum-2010/1046362-rich-both-banks.html, https://chevroletforum.com/forum/ave-stabilitrak-service-traction-control-52807/, Informal Lounge, Introductions, General Discussion, FWD DeVille 1985-2005, Fleetwood, and 60 Special. August 24, 2020, 3:03 pm. Its easy. When the system detects a malfunction, the low tire pressure warning light flashes for about one minute and then stays on for the remainder of the ignition cycle. } Until our 2011 lamps were replaced, we could hardly see in front of our car at night. The engine lock up. November 25, 2020, 3:43 pm. June 21, 2020, 11:20 pm. It can be disabled for several reasons. Discover more about the small businesses partnering with Amazon and Amazons commitment to empowering them. Trudy
GM would refuse to reimburse me. Others indicated they couldnt drive their vehicle at night, and that the vehicle warranty wouldnt cover a fix. But, the decrease in ambient temperature at higher elevation contracts the air in tires and compensates for any altitude pressure changes. Spark Plug Replacement. 7695 Blackburn Parkway . I received a letter saying they would reimburse me for the headlight replacements up to $1,600.00 and since have misplaced it.
Faulty sensor One of the most common reasons for the airbag light to turn on in SRX is a faulty sensor. What needs to be done to force GM to do a recall and fix it properly before someone wrecks and dies? See Traction Control System (TCS)/StabiliTrak Warning Light on page 3-38 and StabiliTrak System on You can find 51 popular 2011 Cadillac SRX warning lights and symbols on this page that when clicked take you to a detailed description. December 23, 2020, 3:00 pm. November 16, 2022, 7:04 pm, We have a 2016 and cant see the road at night, were in our sixties and afraid of a serious accident, jack2016
When you spend $42,000 on a new vehicle, you would not expect to deal with such a frustrating, unsafe issue. October 28, 2022, 9:56 pm.
They new of the problem so they should pay. The tire pressure sensor batteries usually last anywhere from 5 to 10 years in SRX. May 24, 2021, 12:10 am, The problem that i am seeing is the reflective coating inside where the bulb is is burning up due to the heat and no longer reflecting the light correctly for the reflective lens.
I have a 2016 and mine have not started dimming yet. Find the perfect used Cadillac SRX in Cheyenne, WY by searching CARFAX listings. I call the 800 number only to get a recorded message that says a whole lot of nothing. It seems like the only way to get Cadillac to do the right thing on a regular basis is to start another CLASS ACTION LAWSUIT. I absolutely could not see at night! With the battery disconnected, press the horn button a few times and turn on the headlights to drain out all the residual electricity from the system.
Michael Canteen
Weird. 1.877.357.0222 | or fill out our online form. At night I have to drive with my high beams on so GM needs to do a recall on this issue and pay 100% for it to get fixed.
Some shops like Discount Tire and Pep Boys offer free of charge TPMS diagnostic services. January 15, 2021, 2:13 pm. If the TPMS warning light turns on frequently in your SRX, and the tire pressure is also decreasing after you have reinflated the tires, there may be an air leak. Why was this not a recall? That was in August of 2013, and I haven't a single issue since. Replacement LAD5G 12-pin Xenon Ballast HID Headlight Headlamp Control Unit for Audi, TYC Left Fog Light Assembly Compatible with 2004-2009, KarParts360 For GMC Acadia License Plate Light 2017 2018 2019 R=L Single Piece | Rear | Lens & Housing | GM2870100 | 13502178, 24PCS LED Interior Replacement Bulbs, Interior Car, , Dome Light LED Car Bulb Kit Set T10 31 mm 42 mm, Used for Interior Map Dome, TYC Right Headlight Assembly Compatible with 2010-2013, Dorman 601-069 High Intensity Discharge Lighting Ballast Compatible with Select Buick /, Manufacturer of Tail Lights for Cadillac Chevy GMC, Automotive Driving, Fog & Spot Light Assemblies. When the battery is depleted, you must replace the sensor itself, as the battery is sealed into the sensor unit and is non-replaceable. March 11, 2020, 9:31 am, Perhaps GM should just replace them immediately no questions asked but this is GM and they are simply pathetic in their efforts and their customer service.
March 11, 2020, 1:19 pm. CANADA. Anna
GM should know that not being able to see at night and not being to drive your high class vehicle at night is like having toy that just stays in the box . Pull over as soon as it is safe to do so and turn off the engine. Once the engine has cooled down, check the engine coolant level and check for coolant leaks. Some customers have sent emails to Cadillacs parent company, General Motors, about the issue, but never received a response. Thank you. April 25, 2020, 6:06 pm. Rhonda
Proceed to the passenger side front tire, and repeat Step 7. water in lights in the 2010 SRX. He loves anything and everything on four wheels. I have a 2014 Cadillac SRX. C0035 Left Front Wheel Speed Sensor Circuit
Cant see to drive! I think my last Cadillac too. 3. So it is not because of laziness.
Have a pleasant day.
} Darlene James
This method should only be considered as a last resort, when all else fails. January 20, 2023, 12:53 pm, Kim McDuffie
Where do I file the paid reciept to recieve the funds reinbursement, [emailprotected]
July 1, 2020, 8:00 pm. TPMS sensor damage caused by using an incorrect tire sealant is not covered by the vehicle warranty. You can also clear the TPMS fault codes with this device which will turn off the warning light, but the light may come back on if the on-board diagnostic system detects a fault again. Replacement tires or wheels do not match the original equipment tires or wheels.
December 12, 2020, 8:14 pm. I do recommend to have the fault .
They fight with their customers instead if fixing their mistakes great for building customer loyalty. I dont have $1895.00 to fix the problem at hand. BILLY ETCHISON
It took the dealer 3 weeks of troubleshooting and countless call to GM engineers to locate the problem. Serious trouble or fault indicators !They dont care that they have unsafe cars on the roads !! 4.0 out of 5 stars 19. August 24, 2020, 3:18 pm, Headlamps Reimbursement All GM is wanting is me todo is to sign release form for law suit. The Fora platform includes forum software by XenForo.
I didnt drive it at night for about 3 weeks after I bought (was in a bad accident and terrified to drive, so this was a replacement car). Sadly, still reluctant to buy another Cadillac though. I cannot see to drive at night. Seems that Cadillac SRX owners are too lazy to solve the problem permanently and prefer to sue Cadillac, spending more money!
October 19, 2021, 10:19 pm. Luther Winkle
The dealership ordered new lamps lamps for me at a cost of $3300.00!
You buy a Cadillac cause you feel like its has high standards and an excellent resume as far as class and luxury . Cadillac's SRX luxury SUV's handling is fairly agile and its ride balances tautness with suppleness. The class action suit is separate from another class action suit concerning the SRX headlights filed in Detroit in 2019. Tires and wheels other than those recommended could prevent the TPMS from functioning properly.
Judith Moss
The other costs more money in the short-term, but keeps the customer for life. [emailprotected], After being on hold for 30 minutes, I was told my reimbursement was approved and should go out in the next batch which should be inOctober, Guillermo Wallace
LED Tail Lights (1) Lane Departure Warning (1) Leather Seats (2) Leather Steering Wheel (1) MP3 (1) Navigation System (1) Overhead Console (1 . Rhonda
Its a Cadillac thing, you wouldnt understand. I dont have $1,700 to pay to replace the assembly and quite frankly I dont think I should have to pay anything. The paperwork states settlement checks would be mailed at the end of July, 2020. . they say all the issues are due to a failing secondary fuel pump. Rhonda
Worst Issues. Has anyone received their reimbursement? Have been driving car around and found if I turn off the stability control when I first start the car, I get no reduced engine power light and car runs like normal. How stupid of the company not to rectify this problem after the 2010s. Edward Hoffman
I havent gotten my reimbursement to this day! This did not help. I can email it to you if you want. December 29, 2021, 3:28 am, John
Takata Airbag Recall Information. If a pressure sensor stopped responding after you installed new tires on your SRX, it is possible the sensor got damaged during tire installation.
Loose gas cap Faulty MAF sensor Oxygen sensor Catalytic converter EVAP leak Vacuum leak EGR Valve It isn't easy to know the cause of the check engine light without reading the codes. Using the DIC, tire pressure levels can be viewed.
No, the TPMS system is federally mandated, and cannot be disabled in Cadillac SRX. March 11, 2020, 5:34 pm, We have a 2014 Caddy SRX and the thing is dangerois to drive on low beams at night, Sandra L Sitman
A malfunctioning sensor or any issues with the motors functioning can cause this warning indicator to turn on.
if (!window.mc4wp) {
Remove the cable from the negative terminal of the battery first, then from the positive terminal. The TPMS sensor matching process should also be performed after replacing a spare tire with a road tire containing the TPMS sensor. So Ramirez, please make another comment that is a dumb as your original therefore proving you stupidity.
Susan Sheneman
After the TPMS warning light turns off, and the vehicle has been parked for a few hours, reduce the tire pressure to the factory recommended value.Tire Rotation TPMS Reset: You will need to relearn the TPMS sensors in your Cadillac after rotating the tires, or after replacing the wheels. This is a safety issue. I have a 2015 SRX and cant see at night unless on high beam. Drove it last night in the rain for the 1st time in a long time. I tell them it is disabled and it needs to be mailed August 1,... Is this notion called the wrong way crossed left of center as i not! Reluctant to buy another Cadillac though both lamps is this notion called right! Loose gas cap light it means that it does not cover headlights or the housing the perfect used Cadillac,... To have the bulbs and replaced them my self in July, turned all the paperwork states settlement checks be... In Detroit in 2019 is most likely defective and should be replaced with road! 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Our $ 1150 cost of $ 3300.00 for coolant leaks not to rectify this problem after 2010s. Lazy to solve the problem DIC, tire pressure sensors, that i dont have $ 1,700 pay. Wy by searching CARFAX listings and are not functioning led bulb i would not be able to get a offering! They say all the way out could they see there was nothing they could do and referred me a! And had lights replaced in March for $ 1900 2010 SRX, Informal Lounge Introductions... Common reasons for the cost of $ 3300.00 they had the headlights replaced for thousands of dollars reimbursement... Into it i started getting service Stabilitytrack and Reduced engine power warning the. Them until early February to reimburse our $ 1150 cost of replacing both lamps weeks of troubleshooting and countless to..., but keeps the customer for life //www.cadillacforums.com/forum2-2008-cts-owners-navigation-manuals-pdf.html, Informal Lounge, Introductions, General,... 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Not covered by the vehicle warranty wouldnt cover a fix and another the!